Patient Care Tech

Landmark Medical Center•Woonsocket, RI

About The Position

The Occupational Medicine / Employee Health Patient Care Tech (PCT) supports delivery of excellent patient care in the department. The PCT is a certified clinician, such as a nursing assistant, emergency medical technician, or medical assistant, and also performs varied clerical work requiring computer and technical skills. Working as part of the treatment team, the PCT collaborates with allied healthcare professionals and provides exemplary customer service. Clinical work may include measuring vital signs, collecting laboratory specimens, applying or removing bandages and simple dressings, performing diagnostic tests within the department’s services, assisting providers with clinical procedures, and administering limited vaccinations and medications under the direct supervision of nursing staff. The PCT may also provide care outside the usual work area at another hospital campus or at client locations in the community. Clerical work includes assembling charts; entering data into medical records; contacting patients or employers in accordance with privacy and HIPAA requirements; scanning paper records into electronic systems; scheduling appointments; monitoring and communicating follow-up care needs to support continuity of care; and maintaining electronic databases, spreadsheets, records, and other computerized resources.

Requirements

  • Current unrestricted Rhode Island licensure as a Certified Nursing Assistant, Emergency Medical Technician, Medical Assistant, or related professional discipline.
  • Certification or evidence of training and experience in venous/capillary blood sampling (phlebotomy) and 12-lead EKG performance.
  • High school diploma or equivalent.
  • Excellent interpersonal, organizational, and customer service skills.
  • Ability to use computer equipment and various software, and experience with standard office equipment.
  • Comprehensive knowledge of Microsoft Office productivity software, which will be validated during the interview.
  • Knowledge of medical terminology.

Nice To Haves

  • At least six months of experience in an outpatient or out-of-hospital clinical setting, or an equivalent amount of experience in a comparable role within a similar environment.
  • Knowledge of the theory, techniques, and practices of employee/occupational health.

Responsibilities

  • Perform clinical tasks including measuring vital signs and collecting specimens for laboratory testing.
  • Apply or remove bandages and simple dressings.
  • Perform diagnostic testing within the scope of the department’s services.
  • Assist providers during clinical procedures.
  • Administer limited vaccinations and medications under the direct supervision of nursing staff.
  • Provide care at alternate hospital campuses or client locations in the community when needed.
  • Assemble charts and enter data into medical records.
  • Contact patients or employers in compliance with applicable privacy and HIPAA regulations.
  • Scan paper records into electronic systems.
  • Schedule appointments and monitor and communicate follow-up care needs to ensure continuity of care.
  • Maintain electronic databases, spreadsheets, electronic records, and other computerized resources.
  • Collaborate with allied healthcare professionals as a member of the treatment team and provide customer service.
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