About The Position

The Patient Care Technician (PCT) provides direct, age-specific care to patients in the assigned unit based on medical orders and the plan of care, under the direction of an RN or licensed independent practitioner. The PCT supports patients with and without medical or surgical complications, helping meet comfort, personal hygiene, nutrition, mobility, and safety needs in accordance with nursing and medical plans of care and VCUHS policies and procedures. The role includes monitoring patient conditions, collecting and recording patient information throughout the cycle of care, assisting with diagnostic specimen collection, and communicating patient responses or safety concerns to the appropriate licensed practitioner, manager, or RN. The PCT also helps maintain a safe, clean, stocked clinical environment and supports the availability and sterilization of supplies and equipment as applicable. The position serves patients across the lifespan, from neonates through older adults, and requires age-appropriate, equitable care. The PCT must complete required training, follow safety and infection-control practices, use personal protective equipment as needed, and establish courteous, effective rapport with patients, visitors, coworkers, and other members of the healthcare team.

Requirements

  • High school degree or equivalent.
  • Certification or completion of one of the following: Certified Nursing Assistant, Medical Assistant, Emergency Medical Technician, Military Corpsmen/Medic, or Nursing Aide Training Program.
  • Experience within a healthcare environment, or completion of a foundations/clinical nursing course and one clinical rotation.
  • AHA BLS HCP Certification or equivalent.
  • Knowledge of patient data collection and documentation, including vital signs, intake and output, and changes in patient condition.
  • Knowledge of basic hygiene and activities of daily living care.
  • Ability to assist with feeding, hydration, and nutrition.
  • Ability to assist with ambulation and patient mobility.
  • Ability to provide safe, compassionate care.
  • Accountability for completion of assigned tasks.
  • Ability to wear personal protective equipment as needed.
  • Demonstrated commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • Knowledge and skills to provide equitable, age-appropriate care across the lifespan, including the ability to assess patient-status data and identify age-specific requirements.

Nice To Haves

  • Certified Nursing Assistant.

Responsibilities

  • Provide safe, direct care to patients in the assigned unit, making age-appropriate adjustments as needed.
  • Monitor patients’ conditions and provide updates to the healthcare team.
  • Provide direct and indirect care to meet patients’ comfort, personal hygiene, and safety needs, including for patients with and without medical or surgical complications.
  • Deliver care in accordance with nursing and medical plans of care and VCUHS nursing and hospital policies and procedures.
  • Maintain an assigned clinical location as a safe, clean, and stocked environment.
  • Maintain supplies, educational materials, equipment, and the sterilization of supplies, instruments, and the environment as applicable.
  • Support the patient experience through accurate patient identification, observation of safety goals, and reporting patient responses or incidents that may pose harm or threat.
  • Obtain and record initial and ongoing patient information, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, calorie counts, and other information required by VCUHS policy.
  • Obtain or assist in collecting specimens for diagnostic or waived tests.
  • Attend mandatory in-services and trainings and meet online training requirements.
  • Promote patient safety through job performance and participation in hospital, department, or unit safety initiatives.
  • Maintain courteous and effective rapport with patients, visitors, coworkers, and other healthcare team members; respond promptly to verbal and written instructions.
  • Perform other duties as assigned.
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