Patient Care Tech II

Memorial Healthcare•Owosso, MI

20d

About The Position

Under the direct supervision or direction of the department manager/director, charge nurse, or staff nurse/team leader, the Patient Care Tech II assists staff nurses with patient treatment and care according to hospital methods and procedures. The role supports patient- and family-centered care and contributes to a positive patient and family experience. The position provides patient care and support across assigned units, including help with admissions, discharges, transfers, personal care, treatments, documentation, meals, and patient safety. Department-specific duties may include clinical tasks such as blood draws, EKGs, Foley insertions, IV starts, splint care, and scope cleaning. The role requires CNA or EMT certification, with CMA accepted in Surgical Services and Endoscopy, a high school diploma or GED, computer-based class competencies, and current Basic Life Support certification. Two years of patient care experience is highly preferred. The position requires the ability to assist with patient mobility and care, use modern computer and office equipment, communicate effectively, follow directions, document care, and adapt to changing or stressful situations.

Requirements

CNA or EMT certification; CMA is acceptable for Surgical Services and Endoscopy.
High school diploma or GED.
Completion of computer-based class competencies.
Current Basic Life Support (BLS) certification.
Ability to perform simple mathematical functions.
Ability to read and understand transcribed physician orders, vital signs, and other information in patient charts.
Ability to travel independently throughout Memorial Healthcare facilities.
Small motor skills for operating modern computer, office, and telephone equipment.
Ability to access patients in beds or stretchers and their equipment for assessment, hygiene, and activities of daily living.
Ability to safely move patients independently or with assistive devices, as ordered.
Proficiency with modern office, computer, and telephone equipment used by Memorial Healthcare.
Hand-eye coordination and fine motor skills for administering treatments, including vital signs, weights, hot packs, enemas, ace wraps, and TED stockings.
Ability to adapt and maintain focus in fast-paced, changing, or stressful situations.
Ability to read and interpret policies, operating instructions, white papers, regulations, rules, and laws.
Ability to follow directions and document findings and interventions appropriately.
Ability to identify changes in patient condition and responses to interventions.
Ability to see and hear for work-related purposes, assess patient condition, auscultate blood pressures, and use sight, smell, touch, and hearing to monitor patient status.
Ability to communicate effectively in written and spoken English with patients, families, physicians, community agencies, employees, volunteers, and diverse populations.
Ability to interact professionally, courteously, and tactfully with coworkers, hospital staff, administration, patients, physicians, the public, and internal and external customers.
Ability to remain calm when encountering adversity, maintain self-control and confidentiality, communicate openly and tactfully, and work as a team member with a positive, cooperative, motivated attitude.
Ability to maintain a professional and courteous manner.

Nice To Haves

Two years of patient care experience is highly preferred.

Responsibilities

Assist nurses with patient admissions, discharges, transfers, pre- and post-operative care, and treatments.
Provide assigned personal care, including hygiene, ambulation, and activities of daily living.
Perform routine treatments and collect specimens according to operating instructions.
Observe, document, and report changes in patient condition or behavior, including vital signs, intake and output, daily weights, glucometer readings, and removal of IV and Foley catheters.
Document patient interventions in the electronic medical record.
Assist patients with meals and nourishment as directed.
Make frequent rounds on assigned patients, respond to call lights and requests, and anticipate patient needs.
Help maintain a safe environment by cleaning equipment, rooms, and instruments; reporting malfunctioning equipment; preparing equipment for disinfection; and maintaining unit supplies as directed.
Assist physicians as requested, including maintaining patient positioning.
Attend assigned in-service education programs.
Maintain current acceptable BLS certification, competency assessments, and mandatory safety education.
Demonstrate safe practices in patient care and the use of equipment and technology to reduce the risk of adverse patient occurrences.
Support hospital mission, values, standards of care, policies, procedures, confidentiality requirements, compliance plan, standards of behavior, customer service standards, and ethical standards.
Provide age-appropriate care and apply knowledge of growth and development across the life span to identify and meet patient-specific needs.
In Ambulatory, perform UCGs, blood draws, and EKGs.
In Emergency, perform splinting and splint care, EKGs, blood draws, Foley insertions, and IV and saline-lock starts.
In Endoscopy, perform UCGs and receive specialty training for scope cleaning.
In CCU, perform blood draws and EKGs, IV and saline-lock starts, and Foley insertions.
Perform other specific duties as assigned.