Patient Care Tech II

Bassett Healthcare Network•City of Oneonta, NY

18d

About The Position

The Patient Care Technician II (PCT) is a member of the healthcare team who delivers compassionate, hands-on patient care and supports administrative and communication functions of the unit. The role helps maintain smooth unit operations and a safe, organized, patient-centered care environment. The PCT provides direct care under RN/LPN supervision, communicates patient status changes to nursing staff, supports unit coordination and recordkeeping, and may serve as a Safety Attendant at the bedside to prevent intentional or unintentional self-harm. No travel is required.

Requirements

One year of qualifying experience in at least one of the following: direct patient care at an acute care hospital, long-term care facility, rehabilitation facility, or licensed home care facility/agency; completion of one year of an approved AND or BSN RN program with at least 30 hours of clinical patient care; current Certified Nursing Assistant (CNA); current EMT certification with less than one year of volunteer or work experience for ED positions only; or one year as a Nursing Unit Clerk or in related healthcare clerical work.
BLS certification within six months of hire is required.
Skills in accountability, clinical care, interacting with people, multitasking, reliability, computer use, time management, organizing and categorizing records, and reading, writing, and comprehension.
Ability to perform light work, exerting up to 20 pounds of force frequently and/or a negligible amount of force constantly to move objects.

Nice To Haves

High school diploma or GED is preferred.

Responsibilities

Provide direct care under the supervision of an RN or LPN, including hygiene, mobility, nutrition, and comfort.
Monitor and report changes in patient condition to nursing staff.
Answer unit phones and serve as a liaison among patients, families, medical staff, and ancillary departments.
Manage admissions, discharges, and transfers within the EMR system.
Maintain accurate and organized patient records, charts, and logs.
Order and restock supplies and maintain the cleanliness and readiness of the unit.
Support coordination of tests, procedures, and patient transport.
Serve as a Safety Attendant at the bedside to prevent unintentional or intentional self-harm, including during suicide precautions.
Uphold confidentiality, professionalism, and exceptional customer service.
Perform other duties as assigned.