Patient Care Tech I - Intensive Care

Baptist Health•Little Rock, AR

About The Position

The Patient Care Tech I assists patients and families with basic patient care, monitoring, and hygiene, and helps ensure care is complete. The PCT is an essential part of the patient care team and spends substantial time with patients. Compassion, caring, strong human interaction, and excellent communication with patients, families, and the healthcare team are necessary. The role is in the Intensive Care department on the day shift, with working hours of 0630–1900. The position is authorized for 0.01 hours bi-weekly. Education provided for the role includes CPR, skills training, Crucial Conversations, and Hospitality in Healthcare.

Requirements

  • Have 12 college-level credit hours, including English Composition completed with a grade of C or higher, and an overall GPA of at least 2.0; transcripts will be verified upon application.
  • Have good organization skills.
  • Have good verbal and written communication skills.
  • Be able to learn and apply new healthcare-related skills.
  • Be able to communicate effectively and consistently.
  • Be able to collaborate effectively and consistently with the healthcare team.
  • Be able to engage people at an appropriate level for their wellness and cognition.
  • Be able to problem-solve.
  • Be proactive in anticipating customer needs.
  • Be willing to work flexible hours.

Nice To Haves

  • Healthcare experience is preferred but not required.
  • Service industry experience is preferred but not required.

Responsibilities

  • Assist patients and families with basic patient care, monitoring, and hygiene.
  • Help ensure patient care is complete.
  • Communicate with patients, families, and the rest of the healthcare team.
  • Collaborate with the healthcare team.
  • Engage people at an appropriate level for their wellness and cognition.
  • Anticipate customer needs and proactively address them.
  • Problem-solve as needed.
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