About The Position
The Bone Growth Therapies Patient Care Specialist will assist direct Orthofix Territory Managers, as well as Orthofix Distributors with patient education and device in-services. The role involves providing direct, personal, and timely service representing Orthofix in a professional and straightforward manner. Responsibilities include assisting with patient fittings, educational meetings with patients and staff regarding the benefits of Orthofix stimulation products, discussing the explanation of benefits and patient responsibilities, facilitating paperwork collections for order submissions, fielding patient phone calls, and collecting and submitting HIPPA-covered information related to orders. Regular attendance is required.
Requirements
- Excellent time management skills.
- Able to present to individuals or larger groups.
- Able to accurately maintain a monthly fitter log, detailing patient fit, date and time, serial number, and type of device, etc.
- Must be able to lift and transport products to various sites repetitively throughout each day.
- Lifting capacity approximately 20-30 pounds.
- Travel required within territory, by care, about 90%.
- If traveling by car, a valid driver’s license and proof of insurance is required.
Responsibilities
- Provide direct, personal, and timely service representing Orthofix in a professional and straightforward manner.
- Assist with Patient Fittings.
- Assist with educational meetings with patients and staff regarding the benefits of the Orthofix stimulation products.
- Discuss the explanation of benefits and patient responsibilities.
- Facilitate paperwork collections for order submissions.
- Field patient phone calls.
- Collect and submit HIPPA-covered information related to orders.
- Regular attendance is required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
