Merchandiser - Louisville KY

PrimeSource Building Products•Irving, TX

9h•Remote

About The Position

Are you looking to get your foot in the door in the Building Materials Industry and build a long-term career with a billion-dollar industry leader? We are hiring a Merchandising Specialist to independently service retail stores within your region. This role is ideal for someone who thrives working autonomously, enjoys being active, and wants exposure to multiple career development paths across sales, merchandising, and operations. This position requires 40 hours per week with occasional overtime mandated. Each day, Monday–Friday, will require 8 hours per shift and 100% travel within your region of control. Daily shifts will consist of 2–3 store visits assigned to you, which you will drive to. You will be provided with a company truck and gas card, but pending arrival you may temporarily have to drive your own vehicle.

Requirements

Valid driver’s license and auto insurance (required)
Experience in big-box retail (required)
Ability to work safely in a retail construction environment
Strong customer service skills
Exceptional written and verbal communication skills
Ability to lift up to 50 lbs. regularly
Ability to climb ladders and move merchandise from overhead
Must reside within supported territory
Must be legally authorized to work in the U.S.

Nice To Haves

Hardware/building materials knowledge (preferred)

Responsibilities

Stocks shelves, racks, cases, bins, and tables with new or transferred merchandise.
Down‐stocks, open cases and merchandise on shelves or on floor where required. This involves down‐stocking product (up to 50lb) from the overhead locations using customer provided rolling ladders (non‐electrical).
Cleans display cases, shelves, and aisles of discarded packaging material.
Ensures product is in stock and available for customers to purchase.
Fully implements and maintains cross merchandising as set forth by In‐Store Service Manager (ISSM) management and customer approved/mapped locations. Obtain additional locations when possible.
Repairs and/or replace damaged merchandise. Keep repair supplies replenished through ordering from ISSM and DC Ops managers.
Re‐labels or reinstalls shelf talkers, cartons, signage, nail boards, product literature, etc., as needed to ensure PrimeSource merchandise is always professionally displayed and appealing to the customer.
Takes inventory or examine merchandise to identify items to be reordered or replenished‐ Provide Inventory Correction Worksheets (ICW) and email communications to appropriate management and store personnel.
Compares merchandise documents to items actually received to ensure that shipments are correct.
Prints, attaches, or changes price tags on merchandise, referring to price list.
Designs and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Establishes relationships with key personnel at each customer location (store manager, assistant manager, department manager, receiving manager, Inventory manager).
Has excellent communication skills, and excellent rapport with each stores' associates, and managers.
Identifies additional sales and profit opportunities within the store and communicate this information to ISSM.
Has full product knowledge of the line carried by each store.
Makes product suggestions to manager and evaluate product mix.
Conducts product knowledge meetings (PKs) with local store personnel and customers.
Attends customer events when they pertain to our company and product line. This includes product knowledge sessions, tool demonstrations, contractor/customer selling events, open house/grand openings, etc.
Answers customers' questions about merchandise and advice customers on merchandise selection.
Has a valid driver's license and the ability to drive and use personal vehicle throughout assigned territory to service stores. Vehicle, insurance and must be in compliance to receive full car allowance reimbursement program. A company vehicle will be provided.
Maintains call schedules established by ISSM and travel to multiple assigned locations within the day/week/month, be punctual and able to manage time accordingly.
Calls in and out at every store (time punch) to automated time tracking system and check voice mail or similar system frequently. Keep hours log to ensure required work hours are being met. Completes service call report on company supplied tablets or phone for each store visit with a signature from Department Head, Assistant Store Manager, or Store Manager. Inform store management that you are in the store and what tasks you have completed for them.
Merchandise fasteners and related products in assigned home improvement retail stores
Down-stock products from overhead to sales floor locations
Maintain planogram layouts and signage
Ensure product visibility and accuracy
Train store employees on product knowledge
Complete and submit weekly inventory reporting
Organize warehouse inventory for accessibility
Serve as a liaison between customers and PrimeSource
Maintain excellent customer service standards in the field
Full down-stocking of products from overheads to sales floor shelves and cross-merchandise locations throughout warehouse retail stores
Monitor customer warehouse inventory levels and submit comprehensive weekly inventory reports
Collaborate with customers, associates, and merchandising teams to create attractive sales floor displays
Ensure products are down-stocked, prominently displayed, and accurately inventoried
Act as liaison between customers and PrimeSource by addressing issues and providing solutions
Assist customers in organizing warehouse inventory for accessibility
Stock sales floor shelves for customers requesting additional inventory support