Patient Care Specialist

Orthofix

9d • Hybrid

About The Position

The Bone Growth Therapies Patient Care Specialist will assist direct Orthofix Territory Managers, as well as Orthofix Distributors with patient education and device in-services.

Requirements

• Excellent time management skills.
• An able to present to individuals or larger groups.
• An able to accurately maintain a monthly fitter log, detailing patient fit, date and time, serial number, and type of device, etc.
• Must be able to lift and transport products to various sites repetitively throughout each day.
• Lifting capacity approximately 20-30 pounds.
• Travel required within territory, by care, about 90%.
• If traveling by car, a valid driver’s license and proof of insurance is required.
• Regular attendance is essential and required.

Responsibilities

• Provide direct, personal, and timely service representing Orthofix in a professional and straightforward manner.
• Assist with Patient Fittings.
• Assist with educational meetings with patients and staff regarding the benefits of the Orthofix stimulation products.
• Discuss the explanation of benefits and patient responsibilities.
• Facilitate paperwork collections for order submissions.
• Field patient phone calls.
• Collect and submit HIPPA-covered information related to orders.
• Regular attendance is required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed