PRN Patient Care Specialist

Momentum Recovery Virginia LLC • Clintwood, VA

59m • Onsite

About The Position

The Patient Care Specialist (PCS) plays a key role in supporting the daily operations of the residential program and ensuring the safety, structure, and well-being of clients in recovery. This position involves direct client interaction, monitoring behavior and activities, assisting with daily living needs, supporting therapeutic programming, and maintaining a positive and recovery-oriented environment. Patient Care Specialists help clients develop independent living skills and reinforce treatment goals under the supervision of clinical and administrative staff.

Requirements

• High school diploma or GED required.
• Must be at least 18 years of age.
• Reliable transportation to and from the facility.
• Must be able to pass a state and federal background check and drug screening per Virginia Department of Behavioral Health and Developmental Services (DBHDS) regulations.
• Compassionate, patient, and dependable with strong interpersonal skills.
• Ability to maintain professionalism and composure in high-stress or crisis situations.
• Strong written and verbal communication skills for documentation and teamwork.
• Understanding of addiction, recovery principles, and trauma-informed care.
• Ability to set and maintain professional boundaries with clients.
• Team-oriented and reliable; committed to client safety and dignity.
• Ability to stand and walk for extended periods.
• Ability to lift up to 25 pounds occasionally.
• Ability to respond quickly to emergencies or behavioral incidents.

Nice To Haves

• Experience in residential behavioral health, addiction treatment, or human services strongly preferred.
• A valid Virginia driver’s license with a clean driving record (for client transport duties) preferred.
• CPR, First Aid, and CPI (Crisis Prevention/Intervention) certification preferred or willingness to obtain within 30 days of hire.
• Familiarity with community resources, benefit programs, and recovery supports preferred.
• Knowledge of ASAM 3.5, 3.1, 2.5 standards, Virginia Medicaid service requirements, and residential SUD programming preferred.

Responsibilities

• Provide continuous supervision and support to residential clients to ensure a safe, structured, and respectful environment.
• Monitor client movement throughout the facility including dorms, common areas, meals, and scheduled activities.
• Reinforce program expectations, house rules, curfews, and daily schedules.
• Encourage accountability, life skills development, and participation in treatment programming.
• Maintain professional boundaries and demonstrate trauma-informed interactions with all clients.
• Assist with daily residential operations including client orientation, room assignments, and facility routines.
• Support the coordination of meals, medication line movement, group attendance, and recreational activities.
• Monitor dorm areas and common spaces to ensure cleanliness, organization, and appropriate client conduct.
• Assist with structured life-skills activities such as chores, hygiene routines, and daily responsibilities.
• Provide support during admissions, discharges, and transfers as directed by supervisors.
• Conduct routine rounds, headcounts, and dorm checks according to program policy.
• Monitor client behavior and promptly report safety concerns, rule violations, or unusual activity.
• Respond appropriately to behavioral incidents, conflicts, or emergencies using de-escalation techniques.
• Assist in maintaining a safe facility environment by identifying and reporting hazards or maintenance issues.
• Follow all emergency procedures including fire drills, evacuation procedures, and safety protocols.
• Accurately complete required documentation including rounds logs, incident reports, and observation records.
• Communicate important client updates, behavioral concerns, and shift information to supervisors and incoming staff.
• Maintain client confidentiality and follow all HIPAA and ethical guidelines.
• Participate in shift handoffs, team meetings, and required training sessions.
• Follow all facility policies, procedures, and regulatory requirements including DBHDS, Medicaid, and Joint Commission standards.

Benefits

• flexible scheduling
• supportive environment that values the well-being of our employees
• opportunities for employees to take on new responsibilities and grow within the recovery community
• tools, training, and leadership support you need to succeed and grow in your role
• reliable, well-structured program that promotes quality care, stability, and long-term success
• recognition and rewarding meaningful contributions
• prioritizing internal advancement based on merit and performance
• open communication
• respectful, psychologically safe workplace grounded in trust, excellence, accountability, compassion, hospitality, and safety

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED