Patient Care Specialist 2

AIDS Healthcare Foundation•Fort Lauderdale, FL

About The Position

The Patient Care Specialist 2 (PCS2) supports excellent patient care and operational efficiency at AHF healthcare centers. The role combines medical assistant clinical functions, including phlebotomy, with administrative and front-office duties such as processing patient referrals and identifying and verifying insurance coverage. PCS2s rotate across functions to help healthcare centers run smoothly and provide patients with a positive experience, compassionate care, and a high standard of service. The position requires adaptability and close collaboration with AHF employees and departments while upholding AHF’s mission and core values. AHF describes its mission as providing cutting-edge medicine and advocacy regardless of a person’s ability to pay.

Responsibilities

  • Perform medical assistant clinical functions, including phlebotomy.
  • Perform administrative and front-office duties.
  • Process patient referrals.
  • Identify and verify insurance coverage.
  • Participate in cross-functional rotations and adapt to different healthcare center functions.
  • Collaborate with AHF employees and departments to meet patient needs and support high-quality care.
  • Help foster patient trust and loyalty and uphold AHF’s mission and core values.

Benefits

  • AHF offers comprehensive benefits intended to support employees’ physical, financial, spiritual, and professional health.
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