Patient Care RN Manager

Gentiva Hospice•Hamilton Township, NJ

19d•$100,000 - $115,000

About The Position

The Patient Care Manager is a full-time clinical leadership role on the hospice team, working Monday through Friday from 8:00 a.m. to 5:00 p.m. Reporting directly to the Executive Director or Administrator, the manager oversees patient care activities and clinical operations to ensure high-quality, compliant hospice services. The role coordinates care, supports and develops staff, and upholds patient-care and regulatory standards. The manager directs patient care services, oversees visit scheduling and clinical triage, and leads or facilitates Interdisciplinary Group (IDG) meetings. The position also supports staff performance and development, quality and performance-improvement initiatives, and operational efficiency. Hospice RN case management experience is preferred. This is a safety-sensitive position. Employment and benefits eligibility are subject to applicable minimum and state-specific requirements. The stated salary range is $100,000–$115,000; compensation may vary based on factors including location, experience, education, skills, licensure, certifications, and internal and department equity.

Requirements

Current RN license in the state of employment.
Graduate of an accredited nursing program.
At least 3 years of direct patient care experience, including 2 years in hospice or home-based care.
Ability to apply hospice principles, industry standards, and regulatory requirements, including Medicare, Medicaid, JCAHO, and ACHC.
Knowledge of and compassion for terminally ill patients and their families.
Ability to lead a diverse care team and adapt to patients’ emotional and clinical needs across varied backgrounds.
Strong interpersonal, organizational, and leadership skills.
Competency in clinical documentation and technology systems.

Nice To Haves

Hospice RN case manager experience.
Bachelor of Science in Nursing (BSN).
Previous leadership, team management, or supervisory experience in hospice or home health.
Familiarity with EMR systems and telehealth platforms.
Certification in Hospice and Palliative Nursing (CHPN).

Responsibilities

Oversee and direct patient care services to ensure high-quality hospice care.
Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits, using clinical judgment and prioritization.
Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner.
Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes.
Mentor, train, and provide clinical support to associates, supporting their development, performance, and compliance.
Ensure care delivery complies with federal, state, and local regulations and company policies and procedures.
Support performance-improvement initiatives, quality assessments, and operational efficiencies within the location.

Benefits

Medical, dental, and vision insurance.
Wellness programs and resources, including telemedicine, diabetes management, and joint and spine concierge care.
401(k) with company match.
Paid time off (PTO) and 7 paid holidays.
FMLA, ADA, and other federally and state-required leaves.
Short-term and long-term disability; company-paid long-term disability insurance.
Health Savings Account (HSA) contribution.
Mileage reimbursement or fleet car/vehicle program.
Cell phone reimbursement for eligible roles.
Short-term incentive for eligible roles.
Tuition reimbursement and education assistance, including ASN-to-BSN and BSN-to-MSN support.
Free continuing education units (CEUs).
Career advancement opportunities.
National and local recognition programs.
Teammate Assistance Fund.
Company-paid life insurance.
Voluntary benefits, including pet, critical illness, accident, and long-term care coverage.
Competitive pay.