Patient Care Representative

Comprehensive Community Action•Cranston, RI

137d•Onsite

About The Position

CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services. JOB SUMMARY: Oversee and manage all aspects of front desk operations to include appointment bookings, timely coding and posting of claims, updated demographic information for medical records, verification of insurance status, patient flow, and insuring desk staff accountability to assigned duties. Customer relations and insuring accurate treatment plans.

Requirements

1 - 3 Years desk experience in a health setting
Knowledge of computer systems and programs
Knowledge of medical/dental terminology
Providing/maintaining all required immunizations and or vaccinations
Completion of all required background checks
Bilingual Spanish required

Responsibilities

Ensure the flow of front desk and patient flow
Answer multi phone lines
Good communication and management skills
Insure appropriate booking of Dental Appointments
Must possess professional telephone manners
Must maintain an organized work environment and manage multiple tasks at once
Be capable of working all stations of front desk, medical record
Keep inventory of supplies for front desk
Assure accurate recording of patient fees, collection of fees, coding and posting to the billing system
Communication skills for all levels of client, provider, colleague and outside contact interactions.
Other duties as needed.