Patient Care Representative

Urology of Virginia PLLC • Suffolk, VA

6d • Onsite

About The Position

Urology of Virginia (UVA) is seeking a Patient Care Representative (PCR) who will be the initial point of contact for patients and serve as the “face” of the practice. The PCR’s primary role is to manage patient check-in and/or check-out with the utmost courtesy, respect and professionalism. UVA has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health.

Requirements

• 1-3 years of recent clerical and administrative experience in a medical setting
• Excellent Customer Service Skills
• High School Diploma or GED required

Responsibilities

• Greeting patients and checking them in
• Answering phones
• Scheduling appointments
• Verifying of insurance
• Strong written and oral communication skills
• Critical thinking skills
• Understanding medical terminology
• Ability to operate basic office equipment and other general office duties as assigned
• Ability and willingness to cross train throughout the department

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED