Patient Care Representative

42 North Dental • Boston, MA

3d • Onsite

About The Position

This is a Part-Time Patient Care Representative role, working Saturdays only. 42 North Dental is committed to helping its supported practices provide quality dental care and exceptional patient care. This requires a commitment to securing and supporting the best and brightest employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service, and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line of patient communication, assisting patients with the necessary administrative functions of dental care.

Requirements

• Excellent customer service skills
• Clear speaking and telephone voice
• Positive attitude and energetic personality
• Comfortable in computerized environment
• Ability to multitask

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations.
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance to HIPPA and patient privacy
• Perform other related job duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed