Patient Care Representative, Orthopedics
About The Position
The Patient Care Representative, Orthopedics schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. The role answers and routes telephone calls and messages, coordinates insurance verifications and preauthorizations, collects payments, and completes daily batching. The representative maintains medical records, prepares charts for clinic sessions, and provides assistance as needed to physicians, the Practice Manager, and clinical staff. A high school diploma or equivalent is required; a college degree is preferred. Candidates must have either two years of office or clerical experience, or two years of healthcare or medical experience in primary care or an office setting. No certification or licensure is required.
Requirements
- High school diploma or equivalent.
- Two years of office or clerical experience, or two years of healthcare or medical experience in primary care or an office setting.
Nice To Haves
- College degree.
Responsibilities
- Schedule, greet, and register patients in a friendly, courteous, and professional manner.
- Answer and route telephone calls and messages.
- Coordinate insurance verifications and preauthorizations.
- Take payments and complete daily batching.
- Maintain medical records and prepare charts for clinic sessions.
- Provide assistance as needed to physicians, the Practice Manager, and clinical staff.
Benefits
- Medical coverage, subject to eligibility requirements.
- Dental coverage, subject to eligibility requirements.
- Vision coverage, subject to eligibility requirements.
- Additional wellness benefits.
- Retirement benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
