Patient care representative
Sentara Health•Charlottesville, VA
•Onsite
About The Position
Sentara Martha Jefferson Neurosciences is now hiring a Full-Time Patient Care Representative in the Charlottesville, VA area! This role is responsible for the registration process of new and current patients at the site. Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. The Patient Care Representative will also answer telephone calls and greet all patients and visitors.
Requirements
- HS Diploma
- Customer service experience preferred
Responsibilities
- Registration process of new and current patients at the site.
- Completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records.
- Answers telephone calls.
- Greets all patients and visitors.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Annual discretionary bonus if established system and employee eligibility criteria is met.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
