P C R

BEACON BEHAVIORAL SUPPORT SERVICES•Baton Rouge, LA

22h

About The Position

This role involves educating physicians, referral sources, and the community about the services offered by Beacon Behavioral Hospital and Beacon Behavioral Outpatient. The Patient Care Representative acts as a liaison with referral sources, identifying the benefits of services to the community and potential clients. This position also involves developing yearly action plans, managing a database of referral and patient populations, and coordinating health fairs and other group forums. Additionally, the role is responsible for obtaining feedback from consumers and physicians, analyzing satisfaction results, and maintaining the established public relations program. Incumbents may be requested to perform other job-related tasks not explicitly stated in this description.

Requirements

Degree in health-related field or Marketing
Minimum 2 years' experience in healthcare field.

Responsibilities

Educates physicians, referral sources, and the community about the services of Beacon Behavioral Hospital and Beacon Behavioral Outpatient.
Acts as a liaison with referral sources and identifies the benefits of services to the community and potential clients.
Works with other staff to develop appropriate plans for company operations.
Participates in local organizations, associations, and activities related to community health services.
Develops yearly action plans based upon the established business plan.
Manages a database of referral and patient populations maintaining a customer profiling and tracking system that ensures the agency is meeting the needs of its customers.
Schedules, coordinates, and executes health fairs and other group forums as appropriate.
Obtains consumer and physician feedback and input into needed programs.
Analyzes patient and physician satisfaction results and responds appropriately.
Responsible for the maintenance of the established public relations program.