Claims Assistant (P&C)

Jencap•Phoenix, AZ

16h•Hybrid

About The Position

Jencap is one of the largest wholesale insurance intermediaries in the United States, specializing in wholesale brokerage, binding authority, and program management. MiniCo, a member of the Jencap Program Administrators division, has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs. The Claims Assistant (P&C) will work a hybrid schedule from the Phoenix, AZ office and will be responsible for setting up new reported claims, handling incoming claims calls, and performing other administrative duties. This role requires an understanding of insurance policies to determine claim setup and policy types, effective communication with the public, and the ability to analyze information received when a new claim is submitted. The position also involves entering check requests and reserves, performing monthly reporting, generating correspondence, and following appropriate claims procedures for reserving and payment of losses or expenses. The Claims Assistant will also review coverage questions with the claims manager and/or appropriate personnel and perform other assigned duties.

Requirements

1 - 2 years of Insurance claim work experience in an insurance office or with a carrier.
Ability to make independent decisions.
Understanding of business line of products, policy language, exclusions, forms/endorsements, and effective claims handling practices.
P&C experience preferred.
Attention to detail ensuring accuracy.
Openness to the ideas and expertise of others and the ability to actively solicit input and share ideas.

Responsibilities

Set up new reported claims, handle incoming claims calls, and other administrative duties.
Ability to understand insurance policies to determine claim set up and policy types.
Take incoming new and existing claim calls.
Ability to communicate effectively with the public.
Ability to analyze information received when a new claim is submitted.
Ability to enter check requests and reserves from the adjuster.
Do monthly reporting as requested.
Pay and track vendor invoices.
Generate letters and other correspondence based on claim type.
Follow appropriate claims procedures for the reserving, and payment of loss or expense.
Review coverage questions with claims Manager and/or appropriate personnel of the principal.
Perform other duties as assigned.