Claims Assistant (P&C)

Jencap•Phoenix, AZ

1d•Hybrid

About The Position

The Claims Assistant (P&C) will work a hybrid schedule from our Phoenix AZ, office. Jencap is one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. MiniCo, a member of the Jencap Program Administrators division, has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Jencap fosters a collaborative and driven team environment with a passion for teamwork, collaboration, and individual growth, providing tools and development opportunities for successful careers.

Requirements

1 - 2 years of Insurance claim work experience in an insurance office or with a carrier.
Ability to make independent decisions.
Understanding of business line of products, policy language, exclusions, forms/endorsements, and effective claims handling practices.
Attention to detail ensuring accuracy.
Openness to the ideas and expertise of others and the ability to actively solicit input and share ideas.

Nice To Haves

P&C experience preferred.

Responsibilities

Set up new reported claims, handle incoming claims calls, and other administrative duties.
Ability to understand insurance policies to determine claim set up and policy types.
Take incoming new and existing claim calls.
Ability to communicate effectively with the public.
Ability to analyze information received when a new claim is submitted.
Ability to enter check requests and reserves from the adjuster.
Do monthly reporting as requested.
Pay and track vendor invoices.
Generate letters and other correspondence based on claim type.
Follow appropriate claims procedures for the reserving, and payment of loss or expense.
Review coverage questions with claims Manager and/or appropriate personnel of the principal.
Perform other duties as assigned.