Patient Care & Rehab Specialist

HealthSource Chiropractic•Fort Worth, TX

21h•Onsite

About The Position

HealthSource Chiropractic of Southwest Fort Worth is looking for an energetic, dependable and highly personable Patient Care & Rehab Specialist to join our growing team. This is a full-time, on-site position primarily Monday through Friday, with some Saturdays. The role involves guiding patients through corrective exercises, applying therapies, managing patient flow, building patient relationships, and participating in marketing and community engagement activities. Success in this role means consistently following treatment plans, keeping patients engaged, communicating effectively, maintaining accurate documentation, and contributing to patient retention and clinic growth. HealthSource Chiropractic prioritizes the patient experience with a special emphasis on personalized care and well-being, offering state-of-the-art chiropractic treatments, personalized care plans, and holistic wellness services.

Requirements

Energetic, dependable and highly personable.
Naturally connect with people and make them feel welcome and supported.
Communicate clearly, positively and confidently.
Comfortable coaching and encouraging patients.
Follow instructions carefully and pay attention to details.
Take ownership and complete responsibilities without constant reminders.
Work well in a fast-paced, team-oriented environment.
Notice what needs to be done and step in to help.
Comfortable asking patients for referrals and reviews.
Confidently recommend appropriate clinic products and services.
Understand that exceptional patient care and clinic growth go hand in hand.
Bilingual in English and Spanish—preferred, but not required.
The right attitude, communication skills and work ethic.
Follow treatment plans and clinical processes consistently.
Keep patients engaged, encouraged and progressing.
Communicate effectively with patients, doctors and teammates.
Maintain accurate documentation and dependable follow-through.
Know their performance expectations and work to improve.
Contribute to patient retention, referrals, reviews and clinic growth.
Support the entire team rather than focusing only on assigned tasks.

Nice To Haves

Bilingual in English and Spanish

Responsibilities

Guide patients through doctor-prescribed corrective exercises, ensuring safe and proper technique.
Follow each doctor’s treatment plan accurately and consistently.
Help patients understand how their exercises connect to their goals for care.
Discuss patients’ key values, progress, wins and remaining goals.
Progress patients through exercises according to the doctor’s plan.
Communicate patient concerns, changes and progress to the doctors.
Apply therapies such as spinal decompression and Class IV laser therapy.
Complete movement screens and assist with custom-orthotic measurements.
Help manage patient flow and maintain a smooth, positive clinic experience.
Complete assigned documentation accurately and on time.
Build meaningful relationships with patients throughout their care.
Celebrate progress and keep patients engaged in their treatment plans.
Ask satisfied patients for referrals and online reviews.
Make appropriate product and service recommendations.
Help patients understand additional services that may support their goals.
Participate in clinic promotions, Demo Days and patient-appreciation activities.
Assist with social media and in-clinic marketing.
Help identify and coordinate community outreach opportunities.
Participate in health fairs, screenings, workshops and marketing events.
Represent HealthSource professionally in the clinic and community.
Help develop relationships that introduce new patients to the clinic.