Patient Care & Practice Coordinator - PT
About The Position
As a Direct Primary Care (DPC) practice, we eliminate many of the frustrations of traditional insurance-based medicine, allowing us to focus on what matters most—our patients. We're looking for a compassionate, organized, and self-motivated healthcare professional who enjoys wearing multiple hats and wants to become an essential part of a growing family medicine practice. This position offers a Monday-Friday schedule with no weekends, a flexible 28-32 hour workweek, and the opportunity to build lasting relationships with patients in a small, team-oriented practice. You will partner directly with the physician to ensure exceptional patient care while supporting the day-to-day operations of the practice, with cross-training in both clinical and administrative responsibilities. There are no insurance-driven production quotas, and an opportunity to help grow an innovative medical practice. A performance review with the opportunity for a pay increase is offered after successful completion of a 90-day training and probationary period.
Requirements
- Minimum of 2 years of experience in a medical office or clinical setting
- Strong customer service and communication skills
- Excellent problem-solving and critical-thinking abilities
- Ability to work independently with minimal supervision
- Strong administrative and data entry skills
- Comfortable multitasking in a fast-paced environment
- High level of professionalism, reliability, and accountability
Nice To Haves
- Medical Assistant, LPN, RN, or similar clinical background
- Phlebotomy experience or willingness to learn (training provided)
- Experience with patient billing or lab charges (training provided)
- Electronic Health Record (EHR/EMR) experience
- Bilingual (English/Spanish) is a plus
Responsibilities
- Welcome and assist patients throughout their visit
- Answer phones and respond to patient inquiries
- Schedule appointments and coordinate referrals
- Perform blood draws, vaccines, and CLIA-waived testing (training available where appropriate)
- Process patient memberships, billing, and lab charges
- Maintain accurate electronic medical records
- Coordinate medical records and patient follow-up
- Manage office supplies and daily administrative operations
- Represent the practice at community events and health fairs to educate prospective patients about Direct Primary Care
Benefits
- Monday–Friday schedule (No weekends)
- Flexible 28–32 hour workweek
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
