Patient Care Navigator- Chronic Care Management & Patient Monitoring

Axil Health•Raleigh, NC

10d

About The Position

You went into healthcare to take care of people, at Axil Health that is exactly what you'll do. About Axil Health We partner our clinical pharmacist with physician practices and build care teams around them; navigators, technology, and the infrastructure to actually manage patients between visits, not just during them. We currently support over 9,000 patients across 25+ practice locations, including partnerships with Corporate Medical Providers across the Carolinas and Virginia. Our outcomes are real: 59.7% of monitored patients reaching blood pressure goals, 55.8% achieving measurable A1C improvement, and over $3.2M in documented cost savings. The principle we stand behind is built on: take care of the patient first, and the results follow.

Requirements

Certified Medical Assistants (CMA, CCMA, RMA, NCMA, or equivalent national certification)
Licensed Practical Nurses (LPN) with an active NC license
Registered Nurses (RN) looking to step away from bedside and into a structured, relationship-based model
Pharmacy technician (Certified)

Responsibilities

Reach out to your assigned patients on a structured schedule — some weekly, some monthly — based on their condition and risk level
Review remote monitoring dashboards and proactively contact patients when data is trending in the wrong direction
Help patients navigate real-world barriers: late refills, insurance questions, transportation, specialist coordination, copay assistance
Document patient interactions using AI-assisted tools (less typing, more connecting)
Escalate clinical concerns to an on-team pharmacist using clear protocols
Assist to enroll newly eligible patients into the program