Patient Care Navigator / Case Manager (Part-Time) - Plumas County

Harvest HealthcareEast Quincy, CA
Hybrid

About The Position

Harvest Healthcare Solutions is seeking two compassionate, organized, and community-focused professionals to join our CalAIM Enhanced Care Management (ECM) team serving Plumas County. We welcome applicants with experience in social services, behavioral health, human services, community outreach, case management, healthcare, public health, property management, housing services, resident services, or related fields who are passionate about helping individuals overcome barriers and connect with essential resources. As a Patient Care Navigator, you will support individuals with complex medical, behavioral health, and social needs by helping them access healthcare, housing resources, transportation, food assistance, and other community services that improve overall well-being. This is a community-based position that combines remote work, phone outreach, home visits, and travel throughout Plumas County.

Requirements

  • Valid California Driver's License
  • Reliable transportation with current automobile insurance
  • Ability to travel throughout Plumas County
  • Ability to pass a DOJ criminal background check
  • Basic computer and electronic documentation skills

Nice To Haves

  • Associate or bachelor’s degree in social work, Human Services, Psychology, Sociology, Behavioral Health, Public Health, Counseling, or a related field preferred.
  • OR at least one year of professional experience in social services, healthcare, behavioral health, case management, property management, resident services, housing programs, or community outreach.
  • Strong communication, organizational, and interpersonal skills.
  • Ability to build rapport with individuals from diverse backgrounds.
  • Comfortable working independently in community settings.
  • Bilingual applicants are encouraged to apply.

Responsibilities

  • Build trusting relationships with clients through ongoing engagement and support.
  • Assist members in navigating healthcare, behavioral health, housing, and community support systems.
  • Identify barriers to care and connect clients with appropriate local resources.
  • Coordinate with physicians, Care Coordinators, Community Health Workers, behavioral health providers, and community organizations.
  • Schedule and attend medical appointments when appropriate to support care coordination.
  • Develop, review, and update individualized care plans.
  • Assess for psychosocial, behavioral health, housing, and social service needs and facilitate referrals.
  • Maintain accurate documentation in compliance with CalAIM, Medi-Cal, and program requirements.
  • Advocate for clients using a person-centered, culturally responsive, and trauma-informed approach.
  • Participate in team meetings, training, and ongoing professional development.

Benefits

  • Flexible work schedule
  • Professional development and paid training
  • Opportunity for career advancement within CalAIM and community health programs
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