Patient Care Manager, Emergency Department

Boone Health•Columbia, SC

21h•Onsite

About The Position

Responsible for the operational and clinical management of a designated patient care unit(s) on a 24-hour basis. Oversees a span of control and financial responsibility of > 40 FTE's supervised + > $1.5 million in total expenses OR > 24 FTE's supervised + > $3.5 million in total expenses. Boone Health has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

Requirements

Bachelor’s Degree – Nursing
2-5 Years’ Experience
< 2 Years’ Supervisor Experience
RN License/Certification

Nice To Haves

Master's Degree – Nursing
5-10 Years’ Experience
3-5 Years’ Recent Emergency Department Operations Management Experience
Board certification in a relevant specialty

Responsibilities

Manages individual(s) including but not limited to hires, trains, assigns work, manages & evaluates performance, conducts professional development plans.
Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
Directs the delivery of safe and appropriate patient care governed by evidence based clinical and management practice.
Ensures team compliance with departmental policies, regulatory requirements and professional standards; keeps policies and procedures up-to-date and participates in revisions as needed.
Promotes, and is accountable for customer satisfaction, process indicators, quality improvement plans and outcomes in work unit.
Researches, evaluates, selects and implements systems which improve efficiency of work unit operations.
Supports and assists the growth of existing or new business/programs.
Performs Other Responsibilities as Assigned.