Patient Care Liaison - Mammography

Duly Health and Care • Lombard, IL

6d • $15 - $21 • Hybrid

About The Position

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Requirements

• High School diploma or GED required
• One year of experience
• Knowledge of windows applications for computers
• Understand and comply with HIPAA regulations
• Ability to work with patients of all ages with psychiatric conditions
• Basic knowledge of Medical Terminology
• Ability to multitask in a fast-paced environment
• Strong communication skills with Radiologists and Providers

Nice To Haves

• One-year training in medical office/recent ambulatory care experience preferred

Responsibilities

• Serves as a primary assistant to Technologists and Radiologists.
• Practices high quality medical care in performing a variety of patient care activities such as patient preparation for exams, stocking supplies, patient history documentation, communication of STAT results to ordering providers, and various other Radiology duties.
• Prepares scanning rooms for patient exams, including cleaning, sterilizing, stocking supplies.
• Escorts patients to scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, health history, and symptoms.
• Assists the technologists with workflow, positions, and contrast preparation.
• As needed, assist with setting up medical coils or phantom handling and exam/procedure preparation.
• Assist Radiology Coordinator with distribution of exams to Radiologists.
• Connect Radiologists with ordering providers to report STAT results.
• Assist Radiology QA and Compliance team with other data projects.
• Cleans, disinfects and/or sterilizes coils and equipment following safety and OSHA standards.
• Maintains department areas and patient areas for cleanliness.
• Stocks clean linen and empties the soiled linen receptacles as needed.
• Maintains department logs assuring adherence to DMG Safety/OSHA cleaning standards.
• Utilizes appropriate Hyperspace/Amicas computer functions and interaction with the Technologist to facilitate patient flow.
• Documents patient information, including current medications, reasons for the visit, and patient symptoms.
• Assures that department safety procedures and contrast preparation procedures are followed correctly by the collection of information from labs and surgery/implant reports.
• Familiarizes oneself with necessary department paperwork and can identify and complete it.
• Prepares patient paperwork as per department guidelines.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED