Patient Care Liaison - Clinical

CHC • Akron, OH

6d • Onsite

About The Position

CHC is a non-profit social service agency in the Akron area whose mission is to treat, inspire, support and empower individuals and families impacted by the disease of addiction. CHC has been a critical part of Ohio’s efforts to treat and prevent substance use disorders since 1974. We are looking for a Patient Care Liaison. The Patient Care Liaison is a cross-functional healthcare support role responsible for enhancing patient access, supporting clinical workflows, assisting with continuity of care activities, and maintaining accurate documentation processes within a federally aligned primary care clinic environment. This position serves as a key link between patients, providers, clinical staff, and external healthcare entities.

Requirements

• Bachelor's degree in Social Work or 1+ year experience as CDCA, LCDC I or II
• Must have a valid driver's license
• Must pass a background check and drug test

Responsibilities

• Front desk and patient access operations
• Medical assistant workflows
• Referral follow-up and tracking
• Preventive care outreach
• Transportation of clients, as needed
• Continuity of care support
• HRSA Health Center Program Requirements
• Support accurate collection and documentation of required patient data elements

Benefits

• Medical, dental and vision benefits for employees working 30+ hours weekly!
• 32 paid days off per year! (holidays, vacation, personal and sick days!)
• Referral Bonuses!
• 403b, with company match after one year!
• Professional licensure fee reimbursement!
• Company Sponsored Training Opportunities – based on position
• Employee Assistance Program (including Health Management, Family Support and Financial Advice/Assistance)!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level