About The Position

The Patient Care Director / Nurse Manager provides clinical operations oversight for the Psychotic Disorder & Second Chance psychiatric inpatient units at NYP/Westchester Behavioral Health Center. The role ensures the delivery of safe, high-quality, and efficient patient care and leads unit operations, staff development, and continuous improvement. This is a Monday–Friday day-shift position. The role requires on-site presence, and employees should live within commuting distance of NYP; travel expenses are not reimbursed. The manager leads through shared governance and fosters accountability, collaboration, and professional excellence. The position oversees staffing, scheduling, resources, and budgets; mentors and evaluates staff; and implements unit strategic plans and initiatives aligned with NYPH priorities. Working with senior leadership, the manager acts as a change agent to improve quality, performance, patient experience, safety, outcomes, and operational excellence. NewYork-Presbyterian describes its behavioral health program as grounded in compassionate, evidence-based, patient-centered care. The hospital highlights its Planetree Designated Patient-Centered Hospital with Distinction recognition and Magnet recognition from the American Nurses Credentialing Center. It offers comprehensive benefits and opportunities for personal and professional growth.

Requirements

  • At least 3 years of RN experience in psychiatric nursing.
  • Master’s degree in nursing or a related field.
  • Bachelor’s degree in nursing; a master’s degree in a related field is acceptable if the candidate already holds a BSN.
  • If currently pursuing a master’s degree, obtain it within 1 year.
  • Current New York State RN license.
  • Demonstrated leadership competencies.
  • Excellent verbal and written interpersonal and communication skills.

Nice To Haves

  • Previous leadership and collaborative experience.
  • Strong business acumen and communication skills.
  • Knowledge of regulatory standards and quality improvement practices.
  • American Nurses Credentialing Center-approved national board certification.

Responsibilities

  • Serve as a transformational leader through shared governance, fostering accountability, collaboration, and professional excellence.
  • Mentor, supervise, and evaluate staff, supporting their growth and development while promoting engagement and retention.
  • Oversee daily operations, including staffing, scheduling, and resource and fiscal allocation, to support optimal unit performance.
  • Develop and manage budgets, ensuring financial accountability and effective use of resources.
  • Assess unit operations and implement process improvements to enhance patient experience, safety, and outcomes.
  • Partner with senior leadership to support strategic initiatives and a culture of continuous improvement.
  • Implement the unit's strategic plan in alignment with NYPH initiatives and develop professional and support staff.
  • Establish an environment where staff and patients can reach their full potential.
  • Lead and advance initiatives that improve quality, performance, and operational excellence across the units.

Benefits

  • Comprehensive and competitive benefits supporting employees and their families.
  • Opportunities for personal and professional growth.
  • Flexible scheduling.
  • Shared clinical decision-making.
  • Inspirational leadership and supportive colleagues.
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