Patient Care Coordinator-Prattville Urgent Care-FT

Jackson HospitalMontgomery, AL
Onsite

About The Position

The Front office Coordinator is responsible for appointment scheduling, answering telephones, greeting and receiving patients and visitors, patient check-in and out, creation of patient charts, maintaining office supplies, entering patient diagnosis codes into the computer system, making deposits, maintaining and accurately filing the office medical records, and serving a supervisory function to the front office staff. Duties also include retrieving and delivering charts or information to requesting parties, filing charts, organizing chart audits and other information on a timely day to day basis. Responsible for the coordination of front office operations and balance the daily receipts.

Requirements

  • High School Diploma or Equivalent
  • Previous work experience in a physician’s office
  • Experience with multi-line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials, equipment used in the delivery of health care
  • Excellent verbal and written communication required
  • Good telephone etiquette and customer relations skills
  • CPT and ICD-Coding
  • Computer
  • Electronic medical record and practice management software
  • X-ray
  • Venipuncture
  • EKG
  • Laboratory equipment and CLIA waived tests
  • Manual dexterity and visual acuity necessary to utilize the PC and calculator
  • Ability to sit for prolonged periods of time
  • Verbal communication and hearing ability to communicate with a multitude of patients and visitors
  • Must be able to meet department attendance requirements

Nice To Haves

  • Certification from accredited Medical Assistant program preferred

Responsibilities

  • Appointment scheduling
  • Answering telephones
  • Greeting and receiving patients and visitors
  • Patient check-in and out
  • Creation of patient charts
  • Maintaining office supplies
  • Entering patient diagnosis codes into the computer system
  • Making deposits
  • Maintaining and accurately filing the office medical records
  • Serving a supervisory function to the front office staff
  • Retrieving and delivering charts or information to requesting parties
  • Filing charts
  • Organizing chart audits and other information on a timely day to day basis
  • Coordination of front office operations
  • Balance the daily receipts
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