Patient Care Coordinator (Dental Reception) - FT
About The Position
Bedi Dental Group is seeking a highly-organized and motivated Patient Care Coordinator to join our established practice. The ideal candidate will have excellent communication skills, friendly and professional demeanor and a positive attitude. We welcome Patient Care Coordinators who can multitask in a faster-paced work environment and presenting as concierge for the office and patient care experience. Bedi Dental Group is a family of 8 offices in the Greater Boston area, with an additional office in Colchester, Vermont. Our mission is to help patients live healthier, happier lives by leading with compassion, providing proactive patient care, and working with the integrity of our providers. We believe it's possible for dentists to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more profitable and fulfilling for the dentist and their teams, but also more beneficial for the entirety of the Bedi Dental patient care experience. Our office has established itself as a leader in the field, providing exceptional dental care and transforming smiles. We foster a collaborative and supportive environment where teamwork is at the heart of everything we do. Our office is equipped with the latest technologies and advanced dental equipment, enabling us to provide cutting-edge treatments and exceptional patient experiences. Our practice attracts a diverse range of patients from complex implant cases to cosmetic and reconstructive treatments. We understand the importance of maintaining a healthy work-life balance. Our practice prioritizes flexibility and offers competitive compensation packages.
Requirements
- Previous experience working in a dental office setting is preferred for eligibility.
- High school diploma or equivalent; some college preferred.
- Working knowledge of computers for word processing, and records management.
Nice To Haves
- Eaglesoft and/or Dentrix knowledge is a plus!
Responsibilities
- Acting as the front-of-house concierge for the patients; greeting and attending to patient concerns while leading with empathy.
- Excellent phone skills, ability to handle multiple calls at once while managing front desk duties.
- Booking and managing a live -document schedule to maximize daily appointments and office productivity.
- Verifying patient insurance options and converge.
- Consulting with patients on treatment plans and collecting co-payments.
- Reliability and accountability for personal schedule and time management.
- Maintaining a friendly and processional demeanor while at the front desk.
- Maintaining a positive attitude with patients and staff.
- Ability to work independently.
Benefits
- Medical, Dental, and Vision insurance.
- Short and Long-term disability.
- 401(k) with company match.
- Paid time off (PTO) and Holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
