Patient Care Coordinator (Dental Reception) - FT
About The Position
Bedi Dental Group is seeking a highly-organized and motivated Patient Care Coordinator to join their established practice. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a positive attitude. They welcome Patient Care Coordinators who can multitask in a faster-paced work environment and present as a concierge for the office and patient care experience. Bedi Dental Group is a family of 8 offices in the Greater Boston area, with an additional office in Colchester, Vermont. Their mission is to help patients live healthier, happier lives by leading with compassion, providing proactive patient care, and working with the integrity of their providers. They believe it's possible for dentists to spend the time needed to treat every patient in a comprehensive manner, which is more profitable and fulfilling for the dentist and their teams, and more beneficial for the entirety of the Bedi Dental patient care experience. The office has established itself as a leader in the field, providing exceptional dental care and transforming smiles. They foster a collaborative and supportive environment where teamwork is at the heart of everything they do. The office is equipped with the latest technologies and advanced dental equipment, enabling them to provide cutting-edge treatments and exceptional patient experiences. Their practice attracts a diverse range of patients from complex implant cases to cosmetic and reconstructive treatments. They understand the importance of maintaining a healthy work-life balance, prioritizing flexibility and offering competitive compensation packages.
Requirements
- High school diploma or equivalent
- Working knowledge of computers for word processing, and records management
Nice To Haves
- Previous experience working in a dental office setting is preferred for eligibility.
- some college preferred.
- Eaglesoft and/or Dentrix knowledge is a plus!
Responsibilities
- Acting as the front-of-house concierge for the patients; greeting and attending to patient concerns while leading with empathy.
- Excellent phone skills, ability to handle multiple calls at once while managing front desk duties.
- Booking and managing a live -document schedule to maximize daily appointments and office productivity.
- Verifying patient insurance options and converge.
- Consulting with patients on treatment plans and collecting co-payments.
- Reliability and accountability for personal schedule and time management.
- Maintaining a friendly and processional demeanor while at the front desk.
- Maintaining a positive attitude with patients and staff.
- Ability to work independently.
Benefits
- Medical, Dental, and Vision insurance.
- Short and Long-term disability.
- 401(k) with company match.
- Paid time off (PTO) and Holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
