Patient Care Coordinator
About The Position
You’re Not Just “Front Desk.” You’re the Face of the Clinic and Part of our Team! If you’re the kind of person who lights up a room, loves helping people, and can keep a busy day organized without getting rattled…this role is for you. At Cornerstone, we’re a PT-owned private practice built on exceptional service, outcomes, and a team culture that actually feels like a team. We hire the best....because patients notice the difference. The #1 thing we’re looking for: You don’t need a perfect resume. We want someone who is: personable, computer savvy, a quick learner, and highly coachable. If you can learn fast, follow systems, and contribute to clinic success...you’ll thrive here!
Requirements
- Patients feel taken care of from the moment they walk in
- You catch details before they become problems
- You communicate clearly and stay calm when it’s busy
- You take ownership, help teammates, and keep things moving
- Personable
- Computer savvy
- Quick learner
- Highly coachable
Nice To Haves
- Medical front office experience preferred (1+ year is a plus)
- Comfortable with Microsoft Word/Excel
- EMR/medical software experience is helpful
Responsibilities
- Welcome patients and create a “they know my name” experience
- Answer phones with confidence and warmth
- Schedule visits electronically and keep the day flowing
- Verify insurance benefits and confirm patient info (personal + financial)
- Maintain charts and EMR accuracy
- Handle patient payments (collect/post/deposit)
- Support clinic operations: faxing, filing, misc. tasks as needed
Benefits
- Comprehensive benefits (medical, dental, vision, 401k)
- PTO + paid holidays
- Employee Assistance Program (EAP)
- Employee discounts + additional company perks that support work–life balance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
