Patient Care Coordinator
Allmed Staffing•Lake Success, NY
•Onsite
About The Position
We are seeking a professional and customer-focused Patient Service Representative to support daily front-office operations in a healthcare setting. The ideal candidate will provide exceptional service to patients, efficiently manage appointments and administrative tasks, and maintain accurate patient information while protecting confidentiality.
Requirements
- High School Diploma or GED.
- Minimum 1 year of receptionist or customer service experience.
- Basic computer proficiency, including Microsoft Office applications.
- Strong communication, organizational, and customer-service skills.
- Ability to multitask and work effectively in a fast-paced healthcare environment.
- Strong attention to detail and commitment to patient confidentiality.
Nice To Haves
- Previous experience working with EPIC EHR.
- Prior healthcare or medical office experience.
Responsibilities
- Conduct patient check-in and check-out processes.
- Answer incoming calls and document patient inquiries accurately in the EHR.
- Conduct patient outreach for appointments, follow-ups, and required services.
- Schedule appointments according to established protocols.
- Manage administrative in-basket pools, work queues, and assigned tasks.
- Scan and upload documents into the EHR following standard procedures.
- Maintain the confidentiality and security of patients' medical, personal, and financial information.
- Provide courteous and professional customer service to patients and staff.
- Perform other administrative duties as assigned.
Benefits
- Vision, Health, Dental Insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
