Patient Care Coordinator

Blue Sea Dental•Fort Myers, FL

About The Position

Community Dental Care is seeking an experienced, friendly, professional, bilingual Spanish/English Patient Care Coordinator to support its dental practice. The coordinator welcomes patients and provides a positive experience while managing front desk operations, appointments, patient questions, and patient flow in a fast-paced, all-digital dental office. The role works with a supportive team and offers opportunities to develop and grow a dental career.

Requirements

  • Previous experience as a Dental Patient Care Coordinator or in a dental front office or call center.
  • Experience with dental insurance and patient benefits.
  • Strong communication and customer service skills.
  • Comfort working in a fast-paced, all-digital dental office.
  • Professional, positive, team-oriented attitude.
  • Strong attention to detail and organizational skills.
  • Willingness to learn, grow, and contribute to a positive team culture.

Nice To Haves

  • Bilingual Spanish/English.
  • Dentrix experience.

Responsibilities

  • Welcome patients and provide a warm, positive experience.
  • Manage front desk operations and patient check-in and check-out.
  • Schedule and coordinate patient appointments.
  • Assist patients with insurance questions and treatment planning.
  • Answer incoming calls and support the call center team.
  • Coordinate patient flow and help maintain an efficient schedule.
  • Communicate with patients in English and Spanish.
  • Create a welcoming environment that reflects the team’s core values.

Benefits

  • Competitive pay.
  • Schedule flexibility.
  • Medical insurance for full-time employees.
  • Paid Time Off (PTO).
  • Paid holidays.
  • Birthday off.
  • 401(k) with employer match.
  • Employee dental care benefit.
  • Professional development and continuing education opportunities.
  • Scrubs provided.
  • Team lunches and a supportive team culture.
  • Opportunities for career growth.
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