Patient Care Coordinator
About The Position
Alliance Orthopedics is seeking a Patient Care Coordinator for its Fair Lawn, New Jersey location. The coordinator acts as a liaison between providers and patients, monitors treatment plans, connects patients with healthcare providers, and evaluates patient progress. The role consults with patients and works with providers to coordinate interventions, while using healthcare practice knowledge and delegating scheduling tasks to ensure they are completed. The position is full-time, on-site, and exempt. Employment is contingent upon successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.
Requirements
- BA/BS in Healthcare Administration or a related field.
- Great verbal and written communication skills.
- Strong analytical thinking and a solutions-oriented approach.
- Excellent customer service skills.
- Compassion and empathy.
Nice To Haves
- Previous experience in a similar practice, such as sports medicine, chiropractic, physical therapy, pain management, or an orthopedic/spine surgery practice.
Responsibilities
- Build rapport and establish trust with patients, providers, and schedulers.
- Conduct weekly meetings with assigned providers to discuss active patient lists and ensure changes or modifications are implemented to accelerate care and improve outcomes.
- Review the daily schedule on an ongoing basis to assure patient compliance, delegate necessary changes or modifications to schedulers, and follow up to ensure completion.
- Coordinate patient imaging as required.
- Collaborate with the Medical Team for physician appointments as required.
- Develop advanced knowledge of Alliance Orthopedics services and technology.
- Achieve mastery of the role and responsibilities of a scheduler.
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What This Job Offers
Job Type
Full-time
