Patient Care Coordinator

Beltone•Council Bluffs, IA
•Onsite

About The Position

The Patient Care Coordinator supports a fast-paced office with administrative and patient-facing duties. The role includes answering phones, scheduling appointments across several locations, liaising with customers, managing inventory, multitasking, performing basic repairs, and cleaning medical devices. Professional etiquette and business attire are required. This is a full-time, in-person position, Monday through Friday, from 8:30 a.m. to 4:00 p.m. Pay is commensurate with experience, with a monthly bonus.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of experience.
  • Customer service experience; 5 years preferred.
  • Proficiency with Microsoft Office.
  • Enthusiasm, honesty, and reliable attendance.
  • Attention to detail and organizational skills.
  • Professional etiquette and business attire.

Nice To Haves

  • High school or equivalent education is listed as preferred.
  • Five years of customer service experience is listed as preferred.

Responsibilities

  • Answer phones.
  • Schedule appointments across several locations.
  • Liaise with customers.
  • Manage inventory.
  • Perform basic repairs.
  • Clean medical devices.
  • Multitask and support administrative office operations.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Travel expense reimbursement
  • Vacation and sick leave
  • Monthly bonus
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