Patient Care Coordinator

Beltone • Meridian, MS

8d • Onsite

About The Position

Beltone is hiring a full-time Patient Care Coordinator for its hearing care clinic in Meridian, Mississippi. The coordinator is the clinic’s first point of contact for patients and supports appointment flow, follow-ups, provider coordination, and the overall patient experience. The role does not involve selling hearing aids. Beltone describes itself as a respected national brand and a locally Mississippi-owned business, and notes that it was recognized by Forbes as one of America’s Best Midsize Employers in 2025.

Requirements

• High school diploma or GED.
• Must be at least 21 years old.
• Excellent communication and phone skills.
• Organized, dependable, and detail-oriented.
• Comfortable working with older adults.
• Professional, positive attitude.
• Coachable and team-oriented.

Nice To Haves

• Customer service or healthcare front-office experience.

Responsibilities

• Greet patients and create a warm, professional experience.
• Schedule hearing evaluations, fittings, and follow-up appointments.
• Answer phones and convert inquiries into booked appointments.
• Confirm appointments and help reduce no-shows.
• Handle patient intake paperwork and basic administrative tasks.
• Support providers with patient flow and coordination.
• Make follow-up calls to undecided or inactive patients.
• Help grow referrals and community awareness.

Benefits

• Competitive hourly pay based on experience.
• Group health insurance.
• 401(k).
• Monday–Friday schedule, 8 a.m.–5 p.m.
• Most weekends and holidays off.
• Paid training.
• Supportive team environment.
• Opportunity to grow within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED