PATIENT CARE COORDINATOR (RN)

STATE OF FRANKLIN HEALTHCARE GROUP • Johnson City, TN

1d

About The Position

State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, Tennessee, serving upper East Tennessee and Southwest Virginia. Its mission is to improve the health and well-being of patients and team members.

The Patient Care Coordinator helps patients transition from an inpatient setting back home or to a post-acute setting. The role develops, initiates, and monitors patient self-management plans; uses motivational interviewing to enhance patient outcomes; and coordinates options and services to meet patients’ needs. The coordinator also identifies social determinants of health and connects patients with community resources and social worker support, documents care in the medical record and CareTrac, and assists providers with closing care gaps through patient outreach.

Requirements

• Graduate of an accredited school of nursing as a registered nurse (RN).
• At least two years of experience.
• Current state nursing license in good standing.

Nice To Haves

• Experience in a similar role is preferred.

Responsibilities

• Help patients transition from an inpatient setting back home or to a post-acute setting.
• Develop, initiate, and monitor a plan of care for patient self-management.
• Use motivational interviewing techniques to enhance patient outcomes.
• Access, plan, implement, monitor, and evaluate options and services required to meet patients’ needs.
• Identify social determinants of health and refer patients to community resources and social worker support.
• Accurately document in the medical record and CareTrac.
• Assist providers with closing care gaps through patient outreach.

Benefits

• Company-provided life and accidental death and dismemberment insurance.
• Company-provided long-term disability insurance.
• Employee Stock Ownership Plan.
• 401(k) company contributions.
• Voluntary medical, dental, vision, and additional life insurance options.
• Company match in Health Savings Account plans, subject to restrictions.
• Vacation, personal, sick, and holiday time off.
• Team member perks and discounts.
• Tuition assistance.

What This Job Offers

• Job Type: Full-time