Patient Care Coordinator
About The Position
Central Kentucky Endodontics in Lexington, Kentucky, is seeking a Patient Care Coordinator to handle administrative and front office duties in a busy specialty dental practice. The role is focused on creating an exceptional experience for patients and visitors by providing a welcoming first impression, accurate information, and helpful service. The coordinator may also assist with or coordinate other office responsibilities as needed. The position works Monday through Friday, with a schedule ranging from 7:15 AM to 5:00 PM. The posting lists a base pay range of $19–$24 USD. The employer describes a collaborative workplace focused on specialty dental care, continuous learning, and valuing employees from all backgrounds.
Requirements
- At least 1 year of proven experience as a front desk representative, agent, or in a relevant position.
- Ability to handle pressure well.
- Familiarity with office machines such as fax machines and printers.
- Strong communication and people skills.
- Good organizational and multitasking abilities.
- Problem-solving skills.
- Customer service orientation.
- High school diploma.
- Desire to help patients.
- Ability to sit and stand for extended periods.
- Ability to operate standard office equipment.
- Ability to assist patients safely in and out of chairs or treatment areas.
- Ability to maintain clinical positioning for extended periods.
- Ability to work around medical equipment and instruments.
- Ability to adhere to OSHA and infection control standards.
- Ability to perform repetitive hand and wrist movements.
- Ability to respond quickly in emergency situations.
Responsibilities
- Welcome patients to the dental office.
- Maintain accurate patient records and update records and files.
- Answer incoming calls, redirect calls, or take messages.
- Check, sort, and forward emails.
- Keep the front desk tidy and presentable, with necessary materials such as pens, forms, and paper.
- Provide accurate information and handle complaints.
- Help facilitate or coordinate other office responsibilities as needed.
Benefits
- BCBS medical and dental insurance options
- VSP vision coverage
- Complimentary life insurance policy for the employee
- Short-term and long-term disability coverage
- Pet insurance coverage
- 401(k) plan with match options
- HSA/FSA account access
- Identity theft protection
- Legal services package
- Hospital, accident, and critical care coverage
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
