Patient Care Coordinator - UW Medicine - Roosevelt Women's Health Center

University of Washington Medical CenterSeattle, WA
Onsite

About The Position

UW Medicine - Roosevelt Women's Health Center has an outstanding opportunity for a Full-Time Days Patient Care Coordinator. This role serves as the primary liaison for patients and physicians regarding surgical coordination, ordering diagnostic studies, and the admission process. The Patient Care Coordinator provides information and advice regarding services, coordinates inpatient and outpatient care by scheduling surgery, arranging diagnostic procedures, and coordinating consultation requests among other medical specialties. They also maintain surgery schedules for assigned surgeons and coordinate with Anesthesia, Admitting, and the Operating Room. Additionally, this role ensures complete and accurate registration, including patient demographic and insurance referral information, and coordinates with the Financial Clearance Unit/Patient Access Center for benefit verification and authorization. The Patient Care Coordinator is responsible for addressing EPIC referral work queues in a timely manner.

Requirements

  • A Bachelor’s degree in a medically related or public relations field, and two (2) years experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology.
  • Equivalent education/experience

Responsibilities

  • Serve as the primary liaison for patients and physicians regarding surgical coordination, ordering diagnostic studies, and admission process and provides information and advice regarding services
  • Coordinate inpatient and outpatient care by scheduling surgery, arranging diagnostic procedures and/or coordination requests for consultation among other medical specialties
  • Coordinate and schedule pre-admission tests, pre-surgery appointments/tests, procedures and complex imaging
  • Maintain surgery schedules for assigned surgeons and coordinates schedule with Anesthesia, Admitting, and the Operating Room
  • Coordinate communication between patient, surgeons, and both internal and external providers
  • Complete appropriate documentation for planned admissions and surgeries and communicate with health care team members regarding the status and/or completion of care coordination activities
  • Ensure complete and accurate registration, including patient demographic and insurance referral information are in the computer system
  • Coordinate with the Financial clearance Unit/ Patient Access Center for verification of benefits and authorization for outpatient visits, inpatient stays and/or surgical procedures
  • Ensure that EPIC referral work queues are addressed in a timely manner under the direction of the clinic leadership team

Benefits

  • Benefits for this position can be found at https://www.washington.edu/jobs/benefits-for-uw-staff/
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