Patient Services Specialist 2 General Internal Medicine Center at UW Medical Center Roosevelt

University of Washington Medical CenterSeattle, WA
Onsite

About The Position

The General Internal Medicine Center at UW Medical Center - Roosevelt has an outstanding opportunity for a Patient Services Specialist 2. This role is crucial in providing an efficient system of internal and external communications, scheduling appointments, and obtaining necessary patient information. The position is part of a dynamic teaching clinic focused on patient-centered care and evidence-based medicine. The Patient Services Specialist will partner with the clinic team to prioritize patient satisfaction and deliver exceptional care.

Requirements

  • High school graduation or equivalent AND One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience

Responsibilities

  • Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
  • Scheduling provider and ancillary service appointments
  • Obtaining patient demographic, financial, and clinical information
  • Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery

Benefits

  • Benefits for this position
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