Patient Care Coordinator - Gateway Dental North Bay

Gateway DentalNorth Bay, ON
Onsite

About The Position

At Gateway Dental North Bay, we believe that exceptional patient care starts with exceptional people. As a Patient Care Coordinator, you’ll be the friendly, guiding voice that helps patients feel understood, supported, and cared for — from their very first call to their final visit.

Requirements

  • Experience in a medical or healthcare administrative role (dental experience is an asset).
  • Strong communication and people skills — you connect easily and genuinely.
  • Organized, detail-oriented, and dependable.
  • A compassionate, positive attitude and a genuine desire to help others.
  • Commitment to patient confidentiality and professionalism.

Nice To Haves

  • Dental experience is an asset.

Responsibilities

  • Welcome patients with warmth, empathy, and professionalism.
  • Help patients understand their treatment options, costs, and next steps.
  • Coordinate appointments to ensure a smooth and timely experience.
  • Verify insurance, process claims, and manage patient accounts.
  • Keep accurate and organized records.
  • Collaborate closely with our clinical team to support patient care every step of the way.

Benefits

  • Competitive hourly wage
  • Opportunities for professional growth and continuing education
  • Supportive, team-oriented environment
  • A workplace that values compassion, connection, and care
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