Dental Patient Care Coordinator

Aesthetic & Family Dentistry•Washington, DC

2h•Onsite

About The Position

We are currently looking for an individual with experience and compassion for patient communication in dentistry. Our office is looking for an individual who will coordinate the scheduling and treatment of our dental patients. This is a critical part of our team, as this individual will present to patients their hygiene and treatment needs, review the financial arrangements as to such, and schedule that treatment. He or she manages the scheduling, explains the hygiene or treatments needed, and reviews all financial agreements, fees, consent forms, and insurance information with patients.

Requirements

High school diploma or GED required
Two years of relevant experience preferred
Helpful attitude and friendly demeanor
Highly professional and dependable
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
Excellent telephone skills
Strong computer and internet skills, including Microsoft Office suite

Nice To Haves

Some post high school education or training preferred
Experience with dental practice management software a plus

Responsibilities

Communicates effectively with patients regarding routine hygiene care and treatment
Prepares treatment plans, financial agreements, fees, consent forms, and insurance information
Schedules and confirms patient appointments
Reviews patient fees, the breakdown of benefits, and the list of exclusions to determine benefits
Reviews all consent forms, financial documents, or other documentation and ensures they are properly signed by the patient
Ensures all insurance information is correctly updated
Attends all staff meetings, trainings, and educational classes as required
Performs other duties as assigned