Dental Patient Care Coordinator
About The Position
Mount Royal Dental is a family-friendly, patient-centered, modern dental practice dedicated to providing exceptional care in a welcoming and supportive environment. We are seeking a compassionate, organized, and service-oriented Dental Patient Care Coordinator to join our team. This is an exciting opportunity to become part of a friendly, supportive, and growing dental office. As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative operations of the practice. The ideal candidate has excellent communication skills, strong attention to detail, and familiarity with dental terminology and office procedures.
Requirements
- Minimum 1 year of dental or medical administration experience (dental preferred).
- Strong knowledge of dental terminology and office procedures.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to multitask effectively while maintaining accuracy and attention to detail.
- Professional presentation, positive attitude, and patient-centered mindset.
- Ability to work collaboratively in a busy, team-oriented clinical environment.
Nice To Haves
- Experience with Live DDM is an asset.
Responsibilities
- Greet patients warmly upon arrival and assist with check-in procedures.
- Manage inbound/outbound calls: schedule appointments, answer inquiries, and support patient needs.
- Maintain accurate patient records using Live DDM.
- Process patient information, insurance details, and claims according to office policies.
- Coordinate with the clinical team to ensure smooth and efficient patient flow.
- Support treatment plan coordination and financial discussions, when required.
- Complete administrative duties including filing, data entry, email correspondence, and document preparation.
- Maintain a clean, organized, and professional front desk and reception area.
- Assist with monitoring and ordering office supplies.
Benefits
- Compensation is commensurate with experience and skills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
