Patient Care Coordinator - Lone Tree Pediatrics, Littleton

OnPoint Medical Group•Littleton, CO
•$20 - $24•Onsite

About The Position

OnPoint Medical Group is seeking a Patient Care Coordinator for Lone Tree Pediatrics in Littleton. OnPoint is a physician-led network serving family medicine, internal medicine, OB-GYN, and pediatric practices, and is committed to expanding access to high-quality, effective, and affordable healthcare. The Patient Care Coordinator helps provide a seamless patient experience by managing registration, appointment scheduling, and communication between patients and healthcare providers. The role is a first point of contact and provides customer service while handling sensitive patient information confidentially and professionally. It also supports the facility’s financial and operational processes through insurance verification, billing assistance, and payment processing. The position typically reports to the Front Office Supervisor and also takes direction from the Practice Manager. It has no supervisory responsibilities. The role requires regular standing and use of hands, occasional walking and sitting, and lifting or moving items weighing up to 10 pounds frequently and more than 25 pounds occasionally. The posted salary range is $20–$24 per hour.

Requirements

  • High school diploma or equivalent.
  • Proficiency with computer systems and electronic health record (EHR) software.
  • Strong verbal and written communication skills.
  • Excellent telephone etiquette.

Nice To Haves

  • Associate degree or higher in healthcare administration or a related field.
  • Experience working in a primary care or outpatient clinic setting.
  • Familiarity with healthcare compliance standards such as HIPAA.
  • Certification in medical office administration or patient coordination.
  • Ability to handle multiple tasks efficiently in a fast-paced environment.
  • Knowledge of medical insurance processes, patient billing, and appointment scheduling.
  • Proven experience in healthcare registration or front desk operations in a medical or clinical environment.

Responsibilities

  • Greet and register patients upon arrival, accurately collecting personal and insurance information.
  • Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
  • Answer incoming calls professionally, address patient inquiries, and direct calls appropriately using proper telephone etiquette.
  • Verify medical insurance coverage and assist patients with billing questions and payment processing.
  • Maintain organized patient records and comply with healthcare regulations and privacy standards.
  • Complete pre-visit planning accurately and consistently, including reminding patients of visits and verifying insurance.

Benefits

  • Health insurance plan options for employees and dependents.
  • Dental and vision coverage for employees and qualified dependents.
  • Company-paid life insurance.
  • Voluntary short-term and long-term disability coverage options.
  • AFLAC plans.
  • 401(k) eligibility after six months of employment, with a 4% match that vests immediately.
  • Accrued PTO.
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