Patient Care Coordinator

Keplr Vision • Lansing, MI

8d • $17 - $19 • Onsite

About The Position

Rule Eye Care is hiring a Patient Care Coordinator to serve as the welcoming first point of contact for patients and support a seamless visit from check-in through check-out. The role focuses on friendly, professional patient interactions and efficient front desk operations in a supportive, fast-paced environment. The employer is willing to train the right candidate and describes opportunities for career growth and advancement.

Requirements

• At least 1 year of customer service experience.
• Excellent communication skills and a friendly, professional demeanor.
• Comfort with computers and ability to learn new systems quickly.
• Positive attitude, strong organizational skills, and a team-oriented approach.

Nice To Haves

• Healthcare or optical experience.
• Knowledge of insurance.

Responsibilities

• Answer phone calls and help patients with scheduling and questions.
• Greet patients and check them in and out professionally and warmly.
• Maintain efficient front desk operations.
• Support patient flow through multitasking and time management.
• Prepare route slips for future days.
• Verify insurance before patients arrive.

Benefits

• Medical, vision, and dental benefits.
• Paid time off (PTO).
• Holiday pay.
• 401(k) with matching.
• Growth and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed