Patient Care Coordinator

Summit Physical Therapy • Claremore, OK

6d • Onsite

About The Position

Summit Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator to join its team in Claremore, Oklahoma. This entry-level office role maintains pleasant, consistent daily clinic operations and supports clinic growth through effective practice management and patient intake. The coordinator works with the Clinic Director to carry out efficient clinic procedures and supports Upstream Rehabilitation’s mission, vision, and values.

The role involves welcoming patients and visitors, scheduling referrals and patient visits, verifying insurance coverage, collecting payments, and maintaining an organized front office. It also includes managing schedules, documentation, deposits, clinic inventory, and patient caseload and insurance reporting. The position operates during normal business hours, Monday through Friday, for at least 40 hours per week. Special events may require some evening or weekend attendance, and additional hours may be needed.

The work takes place indoors in an office environment with noise consistent with an indoor setting. It is primarily sedentary, with frequent computer and office-equipment use and repetitive typing. Occasional walking, standing, and handling items weighing up to 20 pounds are required; some other movements, such as crouching, climbing, or reaching above shoulder height, are rarely required.

Requirements

• High school diploma or equivalent.
• Strong communication skills and the ability to relate well to Business Office and Field leadership.
• Ability to multitask, maintain organizational detail, meet deadlines, and work with little to no supervision.
• Efficient time management and presentation skills as a member of a team.
• Ability to perform the essential functions of the role, with reasonable accommodations where applicable.

Responsibilities

• Greet everyone entering the clinic in a friendly and welcoming manner and create an inviting clinic atmosphere.
• Schedule new referrals received by fax or telephone from patients and physician offices, convert referrals into evaluations, and schedule patient visits.
• Verify patients’ insurance coverage.
• Collect money due at the time of service and manage deposits.
• Make welcome calls and monitor and influence patient arrival rates by providing a positive customer experience.
• Manage the clinic schedule efficiently.
• Manage document routing and non-clinical documentation.
• Manage personal overtime.
• Manage caseloads, discharge candidates, progress notes, and insurance reporting.
• Monitor clinic inventory and maintain an orderly, organized front office workspace.
• Collaborate with the Clinic Director to carry out efficient clinic procedures.
• Attend required training with Territory Field Trainers for Raintree and other business process updates.
• Complete quarterly compliance training.
• Perform other duties as assigned.

Benefits

• Annual paid Charity Day to give back to a cause meaningful to you.
• Medical, dental, vision, life, short-term disability, and long-term disability insurance.
• Three weeks of paid time off and paid holidays.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED