Patient Care Coordinator

TOTAL VISION LLC • Chula Vista, CA

6d • $17 - $20 • Onsite

About The Position

Total Vision LLC is a group of optometry practices focused on delivering world-class eye-care results to patients and California communities. The company is growing and seeks team members with the passion, energy, focus, and commitment to excel in a fast-paced environment. The Patient Care Coordinator supports patient intake and front-desk operations at the TV Terra Nova practice in Chula Vista, California. This is a full-time, hourly position with a stated salary range of $16.50 to $20.00 per hour.

Requirements

• High school diploma, GED, or equivalent.
• Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
• Ability to cultivate positive patient rapport and build relationships to increase patient retention.
• Strong oral and written communication skills and the ability to manage priorities in a fast-paced environment.
• Ability to multitask, set priorities, and ensure patient commitments and deadlines are met.
• Proficiency in using automated equipment and systems standard to the optometry industry.
• Ability to meet the listed physical requirements, including hearing, hand dexterity and eye-hand coordination, lifting, prolonged sitting and standing, talking, visual acuity, reading a computer screen for long periods, and walking.

Nice To Haves

• Experience in the ophthalmic, optometric, or medical industry.
• Bilingual in English and Spanish.

Responsibilities

• Greet incoming patients warmly and complete the check-in process.
• Perform administrative duties, including answering telephones, scheduling patient appointments according to doctor preferences, and transcribing messages for return calls and faxes.
• Obtain and verify insurance eligibility for applicable patients, and audit and edit insurance claims as needed.
• Scan and enter routing slips and other documents into the EHR.
• Confirm appointments for the following day, reschedule no-show appointments, and use the practice’s recall system.
• Pull and prepare charts for patients scheduled for the following day.
• Process contact lens sales through phone calls or doctor transitions.
• Keep the front desk organized.
• Perform opening and closing procedures as determined by the practice.
• Travel between practices as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED