Patient Care Coordinator

LC SERVICES 1 LLC•Raleigh, NC

About The Position

Nu Image Surgical Center is seeking a motivated and organized Patient Care Coordinator to serve as the first point of contact for patients receiving oral surgery and periodontal care. The role is responsible for supporting a smooth, positive patient experience from check-in through check-out and coordinating with the clinical team to support patient care and office operations. The position requires strong communication, organization, multitasking, and teamwork skills. The schedule is Monday, Tuesday, and Thursday from 6:30 a.m. to 5:00 p.m., and Friday from 6:30 a.m. to 4:30 p.m.

Requirements

Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency with dental practice management software is required.
Positive attitude and a team-oriented approach to work.

Nice To Haves

Previous experience in a dental or medical office is preferred.

Responsibilities

Greet patients and manage check-in and check-out, ensuring patient information is accurate.
Collect co-payments and manage billing inquiries.
Schedule patient appointments and manage the calendar.
Answer phone calls and emails promptly and provide accurate information and assistance.
Communicate with referring offices and follow up with patients as needed.
Prepare daily schedules for the dental team and ensure appointments are properly coordinated.
Work closely with the clinical team to support seamless patient care and office operations.