Patient Care Coordinator

Specialty1 Partners • Sacramento, CA

6d • Onsite

About The Position

Valley Oral & Maxillofacial Surgery - Sacramento is seeking a Patient Care Coordinator to handle administrative and front office duties and help provide an exceptional experience for patients and visitors. This role is responsible for making a positive first impression, responding to complaints, and giving accurate information so guests feel comfortable and valued. The coordinator also helps facilitate or coordinate other office responsibilities as needed.

The position is scheduled Monday through Friday, 7:40 AM to 5:00 PM, at 2398 Fair Oaks Blvd, Ste 1A, Sacramento, CA 95825. The listed base pay range is $20–$24 USD. Specialty1 Partners is the direct employer of non-clinical employees; the posting describes front desk staff as non-clinical employees.

Requirements

• At least 1–2 years of proven experience as a front desk representative in a dental practice.
• Familiarity with dental practices and office machines such as fax machines and printers.
• Strong communication and people skills.
• Good organizational and multitasking abilities.
• Problem-solving skills.
• Customer service orientation.
• High school diploma.
• Desire to help patients.
• Ability to sit and stand for extended periods.
• Ability to operate standard office equipment.
• Ability to assist patients safely in and out of chairs or treatment areas.
• Ability to maintain clinical positioning for extended periods.
• Ability to work around medical equipment and instruments.
• Ability to adhere to OSHA and infection control standards.
• Ability to perform repetitive hand and wrist movements.
• Ability to respond quickly in emergency situations.

Responsibilities

• Welcome patients to the dental office.
• Maintain accurate patient records.
• Answer incoming calls and redirect them or take messages.
• Check, sort, and forward emails.
• Keep records and files updated.
• Keep the front desk tidy and presentable, with necessary materials available.
• Respond to complaints and provide accurate information.
• Help facilitate or coordinate other office responsibilities as needed.

Benefits

• BCBS medical and dental insurance options
• VSP vision coverage
• Complimentary life insurance policy for the employee
• Short-term and long-term disability
• Pet insurance coverage
• 401(k) plan with matching options
• HSA/FSA account access
• Identity theft protection
• Legal services package
• Hospital, accident, and critical care coverage
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED