Patient Care Coordinator - Dental Office
About The Position
Join Affordable Dentures & Implants and Help Create Healthy, Confident Smiles! Are you an experienced Dental Front Office Coordinator, Dental Receptionist, Treatment Coordinator, or Patient Care Coordinator looking for a rewarding career? Affordable Dentures & Implants is seeking a compassionate, organized professional to become the first point of contact for our patients. In this role, you'll help deliver an exceptional patient experience while supporting our dentists, dental assistants, and laboratory team in providing life-changing tooth replacement solutions. If you enjoy building relationships with patients, coordinating dental care, and working in a fast-paced dental practice, we'd love to hear from you!
Requirements
- High school diploma or equivalent required.
- Previous experience in a dental office, oral surgery, prosthodontic, periodontic, orthodontic, or other healthcare practice preferred.
- Bilingual candidates are encouraged to apply.
Nice To Haves
- Dental front office or dental receptionist experience preferred.
- Experience in treatment coordination, patient scheduling, or patient services.
- Knowledge of dental insurance verification, benefit breakdowns, claims, and predeterminations.
- Experience discussing treatment estimates, patient financing, and payment arrangements.
- Familiarity with dental practice management software (Dentrix (preferred), Eaglesoft, Open Dental, Curve Dental, or similar).
- Experience maintaining patient records and scheduling within a dental practice.
- Strong customer service, communication, and problem-solving skills.
- Ability to multitask in a fast-paced dental office while maintaining accuracy and professionalism.
Responsibilities
- Welcome patients and provide a warm, professional first impression.
- Manage patient check-in, check-out, appointment scheduling, confirmations, and recalls.
- Verify dental insurance benefits, eligibility, and pre-authorizations when applicable.
- Prepare and review dental treatment plans with patients.
- Explain treatment recommendations, estimated patient financial responsibility, and financing options.
- Collect co-pays, payments, and outstanding balances while maintaining accurate financial records.
- Maintain accounts receivable (A/R) and assist with patient billing and collections.
- Answer multi-line phones and respond to patient questions regarding appointments, treatment, insurance, and payments.
- Maintain accurate electronic dental records (EHR/EMR), patient charts, consent forms, and HIPAA-compliant documentation.
- Coordinate communication between patients, dentists, dental assistants, and laboratory staff.
- Support daily office operations to ensure an efficient patient flow.
Benefits
- Opportunities for career growth and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
